Return & Exchange Policy

Returns and Exchanges

I am happy to accept returns and exchanges

Contact me within 3 days of shipment

Return period: 14 days after delivery

I do not accept cancellations

But if there are any issues with your order, please contact me.

The following items are not returnable

Due to the nature of these items, I cannot accept returns on the following items unless they are damaged or defective upon receipt:

Custom or personalized orders

Perishable products (such as food or flowers)

Digital downloads

Intimate items (for health/sanitation reasons)

Returns to US warehouses are at your expense.

Email: Support@OliviaHoward.shop

Address: 2360 Oregon Ave, Philadelphia, PA 19145

Phone: +1 215-462-2080

All shipping costs are at your expense.